Consultations for our laser hair removal & skin treatments are completely free when you buy a course of treatments, otherwise there is a £25 fee.

This can either be fully refunded after your consultation or deducted from the cost of treatment/products you purchase. If we determine that the treatments are not suitable after the consultation - a refund for the treatment cost will be given but £25 will be deducted.

Unfortunately due to appointment demand if you fail to give us 48 hours’ notice or do not attend your consultation the deposit will not be non-refundable.

All our treatment courses are valid for 15 months from the date of purchase, and we highly recommend you maintain the frequency of appointments as recommended by your skin expert (generally every 4 to 6 weeks) so you can take advantage of your sessions within the time period.


It is your responsibility to notify us if you are on any medication, change medication or have any medical conditions, including pregnancy, that may prevent you from being able to use your treatments, in which case your course can be put on hold.


If you are not receiving the expected results from your treatment course you have the option to swap your treatment course for an alternative treatment of the same value. 

In the event the client chooses a cheaper treatment course no refund will be given. Similarly, you are welcome to choose a treatment of higher value but the difference between the original treatment and the higher value treatment must be paid. 


All treatment course prices are subject to change without prior notice.

25% discount applicable to courses of treatments only.  This discount cannot be used in conjunction with any other offer or promotion. Valid NUS card required when treatment purchased. Offer available to new and existing clients. Discounted Treatments only available during off-peak time slots.

Referring friend: We will add £50 to your account for each friend you recommend. This offer can only be redeemed when the referring friend purchases their first treatment, with a minimum spend of £150.


There’s no maximum number of friends you can refer, and you can store up to 2 referral rewards on your account, i.e. a maximum of £100 to be redeemed against a treatment purchase. Refer a friend scheme excludes  top-up courses.


To redeem your reward, you must also spend a minimum of: £100 with 1 friend on account or £150 with 2 friends on account. Not to be used in conjunction with any other offer, and there is no cash alternative.


Referred friend: Receive £50 off your first treatment, with a minimum spend of £150. Cannot be used in conjunction with any other offer. Normal consultation rules apply.

Leave a review on our Google Review platforms and be entered into a monthly draw to win a £25 MySkin Laser Clinic gift voucher. Winners are picked at random, with one review entry allowed per person.


If the winner does not respond to contact from Marketing within one month, another winner will be picked. Voucher expires 3 months from issue.

All service prices are in £ Sterling including VAT at the current UK rate. We reserve the right to change any advertised price before accepting an service request. All services are subject to availability and may be withdrawn at any time. If your order cannot be fulfilled you will be offered an alternative or given a refund for the unavailable service(s).

Payment online can be made via Debit or Credit card. Payment will be debited to your account before confirmation of your service. We will take all reasonable care, in so far as it is our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from MySkin Laser Clinic.

You will be sent an email confirming receipt of your order with MySkin Laser Clinic. We reserve the right to decline any order. All orders are accepted subject to our Terms and Conditions of Sale.

Personal and credit card details are sent to us using secure Internet Technology. This provides a secure link between your computer and our site when transferring personal and payment information. We take all reasonable care, in so far as it is our power to do so, to keep the details of your order and payment secure,  unauthorised access to any data you provide when accessing or ordering from MySkin Laser Clinic.

We will not and do not supply any of your details to any third party at all. We are registered under the Data Protection Act 1984 (Registration Number). The privacy of your personal information is very important to us. Please see our privacy policy above. From time to time we may send you email notifications of new arrivals or promotions from MySkin Laser Clinic. 


In all emails you will be given the option to be removed from our mailing list, which will mean removal of your details from our mailing list. You will not be sent future correspondence unless you request to be added to our mailing list at a later date. If you have saved your login details, you may also opt out or in from future mailings by changing your mailing list options. 


MySkin Laser Clinic will not pass on any of your details to third parties unless required to do so as part of the order verification process or if required to do so by UK governing law. As a statement these Terms and Conditions do not affect your statutory rights as a consumer. Sales on this web site are governed by English law and you agree to submit any dispute to the exclusive jurisdiction of the English courts. All orders are subject to these terms and conditions, and no amendments will be accepted by us.

MySkin Laser Clinic 95 Newhall Street Birmingham B3 1BA 0121 339 5855 

VAT No. GB 826490318